Hardened Power Systems is a research, design, manufacturing and fabrication shop in Tennessee. Our specialty is portable power systems and unique accessories that are designed and built with a level of quality and durability that is lacking in the civilian marketplace. We use high quality materials and components and build each unit with great care. Each system is bench-tested and ‘burned in’ before shipping, then packed carefully and shipped to your door.
Important update follows…
As of March, 2018
Our new warranty:
For many years, we have had an unwritten ‘Make It Right’ warranty. This was possible because of simple trust between ourselves and our customers. Basically, within reason, if anything went wrong with our gear and you shipped it to us, we would ‘make it right’ and ship it back to you at our cost, regardless of how long you owned our gear.
Recently, thanks to credit card processors and attorneys, we have been told that our warranty is too generous and too vague, and we need a clear warranty with specific time limits.
Here is our new, official, and hopefully lawyer-approved warranty:
Anything you buy from Hardened Power Systems is meant to WORK. We warranty that your gear will be free from defects in materials and workmanship for two years from the date of purchase. If our gear fails within two years, please call us and arrange to ship it to our shop. We will fix it and ship it back to you at our cost. If our gear fails AFTER two years, call us. We will probably still fix it for free, and only charge you for the actual cost of components. You maybe should not tell our lawyers.
Hopefully the above ‘official’ warranty assuages the folks with sharp pencils and legal degrees.
Founder & President
Hardened Power Systems, USA